What Form Mailers are sent to Administrators?

Form Status mailer is the only Form mailer sent to Admins.

For internal programs, the Program Contact is the recipient of the Form mailers. For authorized programs, any Default Message Recipient is the recipient of the Form mailers.

For more information on how to assign Default Message Recipients, click here.

Click here to review Form mailers sent to Travelers.



Form status change

Any time a Traveler’s form changes to any status, the Admin receives an email informing them of the form status change and encouraging them to view it. This mailer is sent even if the Admin themself changes the status.