Recommendation Mailers
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      3. Recommendation Mailers

      What Recommendation mailers are sent and when?

      Recommendation mailers are any recommendation-related mailers sent to recommenders and/or Travelers. There are 4 different recommendation mailers:

      1. Recommendation or approval request
      2. Recommendation request reminder
      3. Recommendation submission confirmation
      4. Cancelled recommendation request

      Recommendation or approval request

      Any time a Traveler or Admin sends a recommendation request, the recommender receives an email informing them of the request and encouraging them to complete it.

      Recommendation request reminder

      Any time a Traveler or Admin (on the Traveler’s behalf) resends a recommendation request, the recommender receives an email informing them that the recommendation is due soon and encouraging them to complete it.

      Recommendation submission confirmation

      Any time a recommender successfully submits a recommendation, the Traveler receives an email informing them of the submission. 

      Cancelled recommendation request

      Any time a Traveler or Admin (on the traveler’s behalf) cancels a recommendation request, the recommender receives an email informing them of the cancellation.