What Recommendation mailers are sent and when?

Recommendation mailers are any recommendation-related mailers sent to recommenders and/or Travelers. There are 4 different recommendation mailers:

1. Recommendation or approval request
2. Recommendation request reminder
3. Recommendation submission confirmation
4. Cancelled recommendation request

Recommendation or approval request

Any time a Traveler or Admin sends a recommendation request, the recommender receives an email informing them of the request and encouraging them to complete it. 

Recommendation request reminder

Any time a Traveler or Admin (on the Traveler’s behalf) resends a recommendation request, the recommender receives an email informing them that the recommendation is due soon and encouraging them to complete it.

Recommendation submission confirmation

Any time a recommender successfully submits a recommendation, the Traveler receives an email informing them of the submission. 

Cancelled recommendation request

Any time a Traveler or Admin (on the traveler’s behalf) cancels a recommendation request, the recommender receives an email informing them of the cancellation.