Via TRM is the first organization to create a guided experience where travelers can receive program matches based on personal preferences and priorities. Program Match is Via TRM's proprietary matching engine, designed to help travelers find the program options that best meet their needs. Travelers are prompted to answer questions about their program preferences upon first logging in to Via. At this time, Program Match questions are not customizable.
Below is the list of questions asked during Program Match:
- Subject Areas
- Program Country
- Program Housing
- Program Length
- Program Term
- Language Immersion
- Program Type
- Program Priorities
If a traveler answers all questions in Program Match, Via Global’s proprietary algorithm provides a match percentage for all programs available within the organization’s program portfolio. The algorithm takes into account the strength of the match and the priority the traveler places on each preference.
All Program Matching data is stored in the Traveler’s profile, specifically the PROGRAM PREFERENCES tab, and is visible to both Admins & the Traveler. Travelers can edit their responses by clicking Edit Program Match from their My Profile tab and under "Preferences & Goals" or by clicking Retake Program Match in the program dashboard. Admins cannot edit a Traveler's program preferences.
Admins can opt to turn Program Match on/off in Organization Settings at any time.