Travelers
      Back to home
      1. Via TRM Knowledge Base
      2. Dashboards
      3. Travelers

      What is the Travelers Dashboard?

      Travelers Dashboard

      The Travelers Dashboard is a dashboard in Via Global where Admins can view, search, sort,  filter, take action on travelers, and invite travelers to create an account. The data visible in this dashboard is from Traveler Info and Program Preferences in the Travelers' profile. 

      Click here to read about Dashboard functionality in general.

       

      The Travelers Dashboard has two views...

      1. Traveler Dashboard view: 
        1. The Traveler Dashboard view displays one traveler and their profile data per row in the data table. Administrators can view, search, filter, and take action on travelers within their Via account. Additionally, administrators can download a CSV report of traveler data directly from the dashboard. Finally, administrators can take action to invite travelers to create an account. 
      2. Traveler Activity Dashboard view:
        1. The Traveler Activity Dashboard view allows administrators to view, search, filter, and report on early engagement activity. 

       

      To access the Via Global Traveler Dashboard view... 

      1. Click Travelers in the main navigation menu
      2. From there, you will land on the Traveler Dashboard

      The following batch actions are available from the Traveler Dashboard view:

      • Send Message
      • Update Custom Field
      • Add/Remove Message Recipient
      • Event Invite
      • Add Traveler Tags
      • Remove Traveler Tags

       

      To access the Via Global Traveler Activity Dashboard view...

      1. Click Travelers in the main navigation menu
      2. Click Traveler Activity dashboard view

      The following batch actions are available from the Traveler Activity Dashboard view:

      • Send Message

       

      Pro Tip! When using the search bar, Via will search for columns that are currently in view. So if first name is not visible in the table, Via will not search that field.

       

      The following columns are available to add or remove from view within the Traveler Dashboard view:

      • Traveler (Photo)
      • Preferred First Name
      • Preferred Last Name
      • Profile First Name
      • Profile Last Name
      • Title
      • Email
      • Traveler Tags
      • Advisor
      • Secondary Email
      • Phone
      • Mobile/On-site Phone
      • SafeCheck Phone*
      • Student ID
      • Date of Birth
      • Age Group
      • Message Recipients
      • Custom Fields
      • Tracking Step
      • SSO/Non-SSO
      • Traveler Type
      • Year in School
      • Home Campus
      • College or Faculty
      • Primary Major
      • Secondary Major
      • Primary Minor
      • Secondary Minor
      • Third Minor
      • Cumulative GPA
      • Major GPA
      • Anticipated Graduation Year
      • Honors Status
      • First-Generation Status
      • Hours Earned
      • Judicial Status
      • Pronouns
      • Sex Assigned at Birth
      • Race
      • Ethnicity
      • Disability
      • Veteran Status
      • Countries of Citizenship
      • Residency Status
      • Passport Status
      • Passport Number
      • Passport Country
      • Passport Issuing Agency
      • Passport Expiration Date
      • Place of Birth
      • Visa Status
      • Current Address
      • Permanent Address
      • Emergency Contact First Name
      • Emergency Contact Last Name
      • Emergency Contact Relationship
      • Emergency Contact Email
      • Emergency Contact Phone
      • Emergency Contact Address
      • Secondary Emergency Contact First Name
      • Secondary Emergency Contact Last Name
      • Secondary Emergency Contact Relationship
      • Secondary Emergency Contact Email
      • Secondary Emergency Contact Phone
      • Secondary Emergency Contact Address
      • Traveler Status
      • Last Sign In Date
      • Sign Up Date
      • Via TRM User ID
      • Pay for Program
      • Receives Financial Aid
      • Program Favorites
      • Preferred Subject Areas
      • Preferred Countries
      • Preferred Program Start Date
      • Preferred Program End Date
      • Preferred Program Type
      • Preferred Language Immersion
      • Preferred Language
      • Preferred Housing
      • Participation Certainty
      • Participation Goals
      • Participation Barriers
      • Priorities
      • Traveled Outside Home Country
      • Countries Visited
      • Row Data Status

      *SafeCheck is Via Travel’s SMS check-in service that allows admins to send SMS text messages to travelers at any time. Data that populates in the SafeCheck Phone Number column can only be collected from Travelers if your organization has purchased Via Travel. If you would like to learn more about Via Travel, please reach out to support@via-trm.com.


      The following columns are available to add or remove from view within the Traveler Activity Dashboard view 
      • Profile Preferred First Name 
      • Profile First Name 
      • Profile Last Name
      • Email
      • Profile Student ID
      • Action Taken On
      • Action Date
      • Action Time
      • Timezone
      • Type of Action
      • Message
      • Program Name
      • Program Countries
      • Organization Name
      • Term Name
      • Term Start Date
      • Term End Date
      • Via TRM User ID
      • Program ID
       

      Use cases 

      • Understand traveler preferences, fears, concerns, desires, hopes, dreams, and priorities by visualizing user-generated data collected during Traveler Intake & Program Match (this could help Admins forecast how to connect with & serve students on a deeper level!)
      • Identify which programs are often favorited to inform which programs are popular and which are in need of additional marketing
      • Segment the student population further by visualizing the breakdown of academic information
        • Example: 20% of our travelers in Via Global are freshmen – download this data as a CSV file and create graphs to share your findings with your campus and colleagues