What is the default application workflow?

Admins in Via can decide how to use application statuses to create the workflow that suits them best. That said, to save admins time, Via has a default application workflow inherent in the software that requires no additional customization or programming by Admins.

Should an Admin choose to use it, below is a flow chart of the standard application workflow.


Step 1


Action: Traveler starts application

Application status: Incomplete


Step 2


Action: Traveler submits application

Application status: Submitted


Step 3


Action: Admin reviews application

Application status: In Review


Step 4


Action: Admin accepts application

Application status: Accepted


Step 5

Custom-Icons=Passport Custom-Icons=Forms

Action: Traveler commits and pre-departure forms appear based on application status of Committed

Application status: Committed