- Via TRM Knowledge Base
- Mailers
- Account mailers
What account mailers are sent to Travelers?
Account mailers are sent when users are invited to create an account, when an account is set up and to re-set a user's password. Listed below are the 3 different account mailers sent to Travelers.
- Traveler invitation
- Traveler account confirmation (sent to travelers)
- Forgot password
Traveler invitation
Any Traveler invited by an Admin, either individually or in batch, receives an email informing them of the invitation and encouraging them to get started.
Traveler account confirmation
Any Traveler who creates a new account receives an email confirming the account creation and asking if they’re ready to adventure on and log in.
Forgot password
Any time a user, who already has a Via account, clicks Forgot Password? on their organization’s sign in page, they receive an email confirming the request and urging them to reset their password.