What account mailers are sent to Admins?

Account mailers are any account-related mailers sent when invited to create an account, when an account is set up and to re-set a user's password. Listed below are the 3 different account mailers sent to Admins. 

  1. Admin invitation
  2. Traveler account confirmation
  3. Forgot password

Admin invitation

Any Admin invited to create a Via TRM account by another Admin receives an email informing them of the invitation and encouraging them to activate their account.  

Admin invite

Traveler account confirmation 

Any time a Traveler creates a new account, default message recipient/s receive an email informing them of the account creation and encouraging them to message the Traveler from the messages tab in the Traveler's profile. If there are no default message recipients, all Super Users receive the email. 

New Account confirmation sent to admin

Forgot password

Any time a user, who already has a Via account, clicks Forgot Password? on their organization’s sign in page, they receive an email confirming the request and encouraging them to reset their password. 

Password reset