How do I update Form Status?

Admins with permission have the ability to update a Traveler Form Status at any time. The following statuses are currently options in Via:

  • Not started
  • Started
  • Submitted
  • Accepted

 

To update a Traveler Form’s status from the Form Dashboard...

  1. Click Forms in the main navigation menu
  2. Select the desired traveler form(s) by checking the box next to those forms
  3. Click Actions
  4. Click Update Form Status
  5. Select the desired form status from the dropdown
  6. Click Update

When updating multiple rows in a table, you may see the rows turn yellow. This is an indication that the table is updating and may take a few moments to process. 


To update a Traveler's Form status from General Form Review Mode (Forms Dashboard Views)...
  1. Click Forms in the main navigation menu
  2. Click on the Form Template Name for the traveler's form
  3. In the Administrative Review panel, under Traveler General Form Status, click the dropdown menu and select the desired status.
  4. Click Save

To update a Traveler's Form status from General Form Review Mode (Traveler Profile)...

  1. Click on Travelers in the main navigation menu
  2. Click on the name or email address for a traveler
  3. In the Traveler's Profile, click on the Traveler Programs tab
  4. Click View Details on the desired program tile
  5. Under My Forms, click the Form name or View/Edit on the desired Traveler Form
  6. In the Administrative Review panel, under Traveler General Form Status, click the dropdown menu and select the desired status.
  7. Click Save