1. Via TRM Knowledge Base
  2. SSO and Data Integration

How do I set up Single Sign On (SSO) for my Via TRM account?

Single sign-on, often abbreviated as SSO, is an authentication method that allows users to safely log into various applications using a set of unique login credentials. There are 3 pieces of information needed in order for a user to successfully sign in through SSO in Via:

  1. unique ID (like a student ID)
  2. email address – this indicator is used to create the account in Via
  3. role- i.e. ‘student,' 'employee,' ‘staff,’ etc

For non-tech folks, you can think of SSO as a two-door entryway with a waiting room in between:

  1. User inputs their unique login credentials on their organization’s Via sign in page
  2. The organization lets the user pass through the first door
  3. The user waits to be authenticated by Via in the waiting room
  4. Via asks the organization, “what’s the user’s email, unique identifier & role?”
  5. The organization passes that information back to Via
  6. The user is let out of the waiting room and through the second door into their Via account 

This process occurs for all users, admins & travelers, regardless of whether they previously had a Via account. 

For IT professionals, please click here to access our SSO guide for more detailed IT information.

 

Interested in adding SSO to your license(s)? Contact support@via-trm.com for next steps

 

SSO FAQs

Q: Can SSO be purchased after my organization’s Via account has launched?

A: It sure can! Feel free to contact support@via-trm.com for next steps

Q: Can SSO be purchased without SIS?

A: Yes! 

Q: Can data integration from my organization INTO Via be purchased without SIS?

A: Nope! SSO serves as the bridge between Via and your organization, SSO must be purchased in order to send us data.

Q: I’m trying to sign in but can’t, what should I do?

A: Send us an email at support@via-trm.com for assistance. Provide as much detail as you can including steps you're taking, the results you see, your computer, browser and any screenshots are most helpful in quickly diagnosing the issue and getting you logged in.

Q: I’m an IT professional, where can I read more about the SSO set up process?

A: Click here to access our SSO guide