Via Travel's Risk Alerts allow admins to send safety check-ins to on-site travelers who may have been impacted by an incident reported. By sending a safety check-in, admins also will share the most up-to-date information about the reported incident, a map showing the location where the event took place, advice on how to stay safe, and contact information for local emergency services to all (potentially) impacted travelers. Sending a Risk Alert will also allow Admins to easily ascertain whether on-site travelers are safe or need immediate assistance.
To send a safety check-in to impacted travelers...
Option 1:
- Click on the exclamation mark icon on the top right corner of your screen (you'll notice it in red)
- Click on the desired Travel Alert
- On the top right corner of your screen, click on Send to All Travelers
- Click Send Alert
Option 2:
- Click on the exclamation mark icon on the top right corner of your screen (you'll notice it in red)
- Click on the desired Travel Alert
- Scroll down to see the section of On-site Travelers Expected in Impacted Country
- Click on the top header check box to select all travelers
- Click Send Alert on the top right of the data table
- Click Send Alert
To send a safety check-in to a single impacted traveler...
- Click on the exclamation mark icon on the top right corner of your screen (you'll notice it in red)
- Click on the desired Travel Alert
- Scroll down to see the section of On-site Travelers Expected in Impacted Country
- Click on the paper plane icon for a specific traveler
- Click Send Alert