How do I re-invite pending Travelers?

If you have invited Travelers into your Via portal and those Travelers have not yet logged in to create their account, Via considers those Travelers pending/invited. Here's how to re-send them an invite to encourage them to sign up for an account:

  1. Login to Via as an Admin
  2. Click the photo/silhouette in the upper right corner and select Settings
  3. Click the Users tab on the left side of the screen
  4. Scroll down to Invited Travelers 
  5. Find the desired Traveler and click Resend Invite to send another email with a link to create their account

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The email the Traveler receives looks like this:

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