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      How do I perform a batch Manual Data Sync on Traveler Forms?

      Administrators with permissions can perform a Batch Manual Data Sync to easily update traveler profile data across multiple applications and forms. This ensures the latest profile data is reflected on selected forms, saving time and improving data consistency.

      Via Partners with SFTP data integrations can benefit from performing a batch manual data sync. Via recommends to wait until your next data cadence has passed to ensure a successful update.  

      Performing a Batch Manual Data sync will replace any existing responses related to traveler information fields with the most current profile data. If no data exists in the traveler's profile, the data will be cleared.
      This action can not be undone.

      To perform a Batch Manual Data Sync on the General Traveler Forms Dashboard...

      1. Login to Via 
      2. Click Forms
      3. Switch to the BETA Dashboard
      4. Filter then select the checkboxes for the desired data row(s)
      5. Click Actions 
      6. Click Manual Data Sync
      7. Enter SYNC (in all caps)
      8. Click Manual Sync

       

       

      To perform a Batch Manual Data Sync on the Form Content Dashboard...

      1. Login to Via 
      2. Click Forms
      3. Click Form Content
        1. Switch to the BETA Dashboard
      4. Filter then select the checkboxes for the desired data row(s)
      5. Click Actions 
      6. Click Manual Data Sync
      7. Enter SYNC (in all caps)
      8. Click Manual Sync