How do I make Custom Fields Public/Private?

In Via, Admins with permission can create, edit and archive Custom Fields.  A Custom Field is a data input field added to all Traveler profiles in the organization’s account. Custom Fields enable admins (and Travelers if custom fields are public) to add customized data for all Travelers.

Custom Fields can be Public or Private. A Public Custom Field is visible on the Traveler view of their profile under Additional Information. Admins can view both Private and Public Custom Fields on the Admin view of Traveler profile under Custom Fields.  Public Custom Fields can be added to Application and/or General Form templates. To learn more about adding Public Custom Fields to Applications, click here. To learn more about adding Public Custom Fields to General Forms, click here.

Travelers cannot view Private Custom Fields.

Custom Fields are filterable on the Traveler Dashboard.

Public Custom Fields are visible to Travelers on their view of their Profile under Additional Information. Travelers can edit the content in Public Custom Fields. If a Traveler edits or adds content to a Public Custom Field, that content will also appear updated on the Admin view of Custom Fields.


Admins can, at any time, change a Custom Field from Public to Private or vice versa. 

To change a Custom Field to Public/Private…

  1. Click the photo icon in the upper right corner in the main navigation menu 
  2. Click Settings 
  3. Click the Custom Fields tab
  4. Click the three dots under Actions next to the desired Custom Field
  5. Select Make Public or Make Private, as desired
  6. Reminder: Travelers can view and edit Public Custom Fields