How do I edit my branding?

Custom branding allows Admins to customize the visual brand of their organization’s Via Global account. Admins can add their logo, choose colors for their Via TRM account and select aliases to customize the language in Via to their liking.

Admins with permission can edit the following:

  1. Logo
  2. Organization Colors
  3. Custom aliases

 

Logo

Logo is a visual representation of your organization. It appears in the top left corner in the main navigation menu for Admins & Travelers, on mailers received in email inboxes, and on both the sign in and sign up pages for your organization’s account. We recommend uploading a .png or .jpg photo at a size and resolution of 227x227px and 150ppi respectively.

To add or update your logo…

  1. Click the photo icon in the upper right corner in the main navigation menu
  2. Click Settings
  3. Click the Branding tab
  4. In the Organization Logo section...
  5. Click Upload Photo
  6. Select a logo file to upload
  7. Click Save

Organization Colors

In Via, Admins have the opportunity to customize the colors of their Via TRM account. Admins can get creative and adjust their account colors to match their own brand.

Do not use white for any of your custom colors as anything in that custom color will disappear in certain views. Via recommends using the SAME custom color for both secondary and accent hex as Via is moving toward a two color branding scheme for accessibility.

To update organization colors…

  1. Click the photo icon in the upper right corner in the main navigation menu
  2. Click Settings
  3. Click the Branding tab
  4. Scroll to the Organization Colors section
  5. Choose between selecting a preset color palette or use custom colors:
    1. Preset color palette:
      1. Click the radio button to the left of the desired palette
    2. Custom colors:
      1. Click the radio button to the left of the word Custom
      2. Click Primary and either click in the colors to make a selection OR click the bar that contains the hex code and type in a primary hex code
      3. Click Secondary and either click in the colors to make a selection OR click the bar that contains the hex code and type in a secondary hex code
      4. Click Accent and either click in the colors to make a selection OR click the bar that contains the hex code and type in an accent hex code
  6. Click Save

Custom aliases

Custom aliases are words that can be customized by the Super User/s to appear site-wide for all users who have an account with your organization. Customization could include a different form of spelling or an entirely different word that better fits your organization’s context. There are 7 aliases available for customization:

  1. Enrollment
  2. Program
  3. Programs
  4. Traveler 
  5. Travelers
  6. Traveling
  7. Favorite

To update custom aliases… 

  1. Click the photo icon in the upper right corner in the main navigation menu
  2. Click Settings
  3. Click the Branding tab
  4. Scroll down to the Custom Aliases section
  5. Edit or replace any desired alias(es)
    • Enrollment
    • Program
    • Programs
    • Traveler 
    • Travelers
    • Traveling
    • Favorite
  6. Click Save

NOTE: If you have both Via Global and Via Travel, the word 'Traveler' and 'Travelers' do not change in Via Travel. The word 'Program' does change. 

 

HubSpot Video

 

FAQs

Q: What colors should I choose to custom-brand my organization’s Via Global account? 

A: Whichever colors you prefer! Most organizations opt to use their institution’s official colors

Q: Where can I find my organization’s official colors? 

A: Your institution’s marketing department should be able to provide you with the official colors in the form of a hex code

Q: My organization’s Via Global account is custom-branded and some information and/or buttons aren’t visible, why? 

A: Your organization’s choice of custom colors is most likely the culprit – if you’ve added any variation of white or light gray, we recommend updating your them with colors that are more distinguishable