How do I edit Admin permissions for Risk Alerts?

In Via, Super Users can enable permissions allowing admins to view risk alerts and/or send risk alert messages. If enabled, admins will have permission to see all alert data in Via and/or share alerts with Travelers and other stakeholders.

Super Users always have permission to view and send alerts. In addition, admins with permission can edit permissions associated with Risk Alerts for the users listed below:

1. Power Users
2. Support Users
3. Occasional Users

To edit permission to view Risk Alerts:

1. Click on your profile photo or silhouette in the upper right corner in the main navigation menu
2. Click Settings
3. Click the Roles & Permissions tab to see the configurable categories
4. Scroll down and find the Risk Alert section
5. Click the down arrow icon to expand the category
6. Add or remove the permission by clicking the desired user box next to View Risk Alerts
7. Click Save

To edit permission to send Risk Alerts and Messages:

1. Click on your profile photo or silhouette in the upper right corner in the main navigation menu
2. Click Settings
3. Click the Roles & Permissions tab to see the configurable categories
4. Scroll down and find the Risk Alert section
5. Click the down arrow icon to expand the category
6. Add or remove the desired permission by clicking the desired user box next to Send Risk Alerts & Messages
7. Click Save