How do I add conditional logic to questions on a form?

Admins with permission can add questions with conditional logic to Forms. Currently, Admins can add conditional logic to Single Choice and Dropdown question types. Once the logic is added, Admins can select from three options for the 'second' question - Short Text, Long Text and File Upload.

Example 1 - Single Choice:

Admin wants to know a Traveler's home campus IF the Traveler is not enrolled at the Admin's University.

Admins creates a Single Choice question and asks (yes or no) whether that Traveler goes to the Admin's University. Admin then chooses that IF the Travelers answers 'no,' that Traveler will see an additional question asking them what their home campus is.

 

Example 2 - Dropdown:

Admins wants Travelers that have applied for a passport but have not yet received it to upload confirmation of their passport application.

Admins creates a Dropdown question and asks the status of the Traveler's passport with some choices like a) I have it! b) I applied but haven't received it c) I haven't applied yet

Admin then chooses that IF the Traveler answers b) I applied but haven't received it, that Traveler will see an additional question asking them to upload confirmation of the application.

Logic, once created, cannot be edited, however it can be deleted. If you choose to Delete, you can add new logic as desired.

 

Here's a play by play of both question types...

To add a conditional logic Dropdown question to an Application or a General Form…

  1. Navigate to the Application or General Form to which you'd like to add a conditional logic question
  2. Click the Dropdown Question type on the left to open the Add Panel on the right
  3. Type in the label, instructions, add options, designate it required/not required and any other info relevant to the question
  4. Click Add to Form
  5. The Question will appear below the last header, paragraph or question on the Application or General Form
  6. To add logic to the Question, click the question to open the edit panel (question will appear green once selected)
  7. Click Logic
  8. Choose Equals or Does Not Equal
  9. Choose which of your options you want to use
  10. Select the Question type that you want to appear as the Conditional Question (Short Text, Long Text or File Upload)
  11. Click Next
  12. Add the label and instructions for the Conditional Question, select character limit if applicable and designate required/not required
  13. Click Save

To add a conditional logic Single Choice question to an Application or General Form…

  1. Navigate to the Application or General Form to which you'd like to add a conditional logic question
  2. Click the Single Choice Question type on the left to open the Add Panel on the right
  3. Type in the label, instructions, designate it required/not required and any other info relevant to the question
  4. Click Add to Form
  5. The Question will appear below the last header, paragraph or question on the Application or General Form
  6. To add logic to the Question, click it to open the edit panel
  7. Click Logic
  8. Choose Equals or Does Not Equal
  9. Choose Yes, No or Either
  10. Select the Question type that you want to appear as the Conditional Question
  11. Click Next
  12. Add the label and instructions for the Conditional Question, select character limit if applicable and designate required/not required
  13. Click Save