How do I access Via's knowledge base?

Accessing our knowledge base is the best resource to find answers to all your product-related questions! Our knowledge base contains over 300 helpful articles with easy-to-follow steps and short videos to help you achieve your Via goals. Admins can now access our extensive knowledge base within the Via app, 24/7, while logged into their accounts.  

To find Via's Knowledge Base in-app:

  1. Log in as an Administrator in Via

  2. Click on your profile silhouette or picture in the top right corner of your screen
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  3. Click the 'Knowledge Base' option in the menu
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  4. You are now in Via's Knowledge Base!