As part of your travel experience, you may receive alerts and safety check-ins from Administrators while you're away. These check-ins are meant to ensure your safety and security while you are participating in your experience. If you receive a safety check-in please respond as soon as possible. This will help your advisors back home determine whether you are safe or need assistance while traveling abroad.
To mark yourself as Safe during a safety check-in...
- Go to your email inbox associated with your study abroad portal (the same email address associated with your program application)
- Find an email from messages@via-trm.com with the subject line: 🚨 ALERT
- Open the 🚨 ALERT email and click View Alert & Check in
- On the top right of your screen, you'll see the Check In with [Your Institution Name] section
- Select I'm Safe
- You've completed your safety check-in!
To mark I Need Help during a safety check-in...
- Go to your email inbox associated with your study abroad portal (the same email address associated with your program application)
- Find an email from messages@via-trm.com with the subject line: 🚨 ALERT
- Open the 🚨 ALERT email and click View Alert & Check in
- On the top right of your screen, you'll see the Check In with [Your Institution Name] section
- Select I Need Help
- Make sure the check box to Share my current location with my Organization is selected
- Enter a custom message that includes any helpful information you would like to share with your administrators
- Click Send Message
- Your request for help has been sent to your administrators